Welcome to Lonex! Here are the details of our shipping policy to ensure a smooth and transparent experience:

1. Order Processing:

  • Orders are typically processed within 1-2 business days of receiving payment. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods:

  • We offer standard shipping for all orders. The estimated delivery time will depend on your location and the shipping carrier. Expedited shipping options may be available at an additional cost.

3. Shipping Charges:

  • Shipping charges are calculated based on the weight of your order and the delivery location. You can view the shipping costs during the checkout process before completing your purchase.

4. Shipment Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

5. Delivery Time:

  • The estimated delivery time is provided during the checkout process and is based on the shipping method selected. Please note that delivery times are approximate and may be subject to delays beyond our control. (Estimated Delivery Time Approx 7-10 days)

6. Shipping Destinations:

  • Lonex currently ships to addresses within India. We are working to expand our shipping capabilities to serve customers in more regions.

7. Undeliverable Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons, Lonex will attempt to contact the customer for clarification. Additional shipping charges may apply for re-delivery.

8. Order Confirmation and Updates:

  • You will receive an order confirmation email upon successful placement of your order. Subsequent updates, including shipping confirmation and tracking information, will be sent to the email address provided during the checkout process.

9. Shipping Partners:

  • Lonex partners with reputable shipping carriers to ensure the safe and timely delivery of your orders.

10. Changes to Shipping Policy: – Lonex reserves the right to update or modify this shipping policy at any time. Please review the policy periodically for any changes.

If you have any questions or concerns regarding our shipping policy, please contact us at [email protected].

Thank you for choosing Lonex for your IT needs. We appreciate your trust in our services.